In the real estate and property management industry, the Pre-Opening Phase is one of the most critical and complex stages in a project’s life cycle. After construction completion and regulatory approvals, investors must swiftly prepare their property for official operation — ensuring smooth handover, stable performance, and a professional brand image from day one. The more thoroughly this phase is prepared, the better the project will perform in terms of safety, operational efficiency, and cost optimization, ultimately enhancing asset value and the investor’s reputation in the market.
1. What Is Pre-Opening Consultancy?
Pre-Opening Consultancy Service provides comprehensive support to property developers and owners in preparing, inspecting, and finalizing all technical and operational aspects before a project officially opens.
This stage serves as a bridge between construction and operation, ensuring that every system, process, and team is ready for the property to operate smoothly, safely, and effectively from the very first day.
2. Scope of Pre-Opening Consultancy Services
The pre-opening phase involves numerous specialized tasks requiring deep technical knowledge, operational experience, and strong coordination skills.
POTS provides end-to-end consultancy across key areas, including:
Inspection and technical assessment: Review construction quality, identify defects, and propose corrective actions and cost-efficient operational solutions.
System testing and commissioning: Coordinate with contractors to test, verify, and commission all systems — electrical, HVAC, water, fire safety, elevators, etc.
Handover documentation and compliance: Advise on acceptance, collection, and verification of all as-built drawings, fire safety certificates, environmental reports, and technical manuals.
Recruitment and training of the management team: Build an operation structure aligned with project scale; conduct onboarding and technical training for management and staff.
Operational budgeting: Develop comprehensive operating budgets covering manpower, service providers, utilities, and maintenance expenses.
Establishing operating standards and procedures: Develop policies and manuals for technical operation, fire prevention, safety, cleaning, security, and customer service.
Initial procurement and setup: Advise on purchasing essential equipment and tools for shared areas and facility operation.
Vendor selection and coordination: Evaluate, shortlist, and contract external service providers such as cleaning, security, landscaping, and maintenance partners.
3. Benefits of Pre-Opening Consultancy
Seamless Operation from Day One
Proper preparation ensures all technical and operational systems function reliably without disruptions during the launch period.
Time and Cost Efficiency: Following a structured pre-opening plan minimizes costly delays, reduces rework, and optimizes long-term operational costs.
Safety and Regulatory Compliance: All documentation, certifications, and safety procedures are completed in accordance with Vietnamese laws and international standards.
Professional Brand Presentation: A smooth and well-coordinated opening enhances the project’s image, accelerates tenant occupancy, and strengthens investor confidence.
Foundation for Long-Term Management: Establishing systems, staff, and budgets from the outset ensures consistent, efficient operation in the following years.
4. Why Partner with a Professional Consultancy?
The pre-opening phase requires expertise that spans engineering, operations, safety, and compliance management.
Choosing a professional consultancy partner helps investors save time, minimize risk, and ensure readiness across all fronts.
Key selection criteria:
– Proven experience in pre-opening consultancy for similar-scale projects.
– A team with hands-on building management and operational expertise.
– Strong market reputation and verified client references.
– Capability to train and transfer knowledge to the client’s internal team post-handover.
– Ability to propose practical, cost-effective management solutions aligned with the project’s scale and objectives.
5. POTS Expertise & Track Record
With over 15 years of experience in property management, building operations, and real estate consultancy,
Petroleum Offshore Trading and Service Joint Stock Company (POTS) is recognized as one of Vietnam’s leading providers of Pre-Opening Consultancy Services.
Selected Projects Executed by POTS
Southern Vietnam:
PV Gas Tower – Nha Be District, Ho Chi Minh City
Platinum Plaza – District 6, Ho Chi Minh City
Petroland Complex – District 7, Ho Chi Minh City
VPI Office & Laboratory Center – Ho Chi Minh City
Northern Vietnam:
PetroVietnam Tower – Ba Dinh District, Hanoi
PVFC Tower (now PVComBank Tower) – Ngo Quyen Street, Hanoi
VPI Tower – Trung Kinh, Hanoi
Central Vietnam:
PVComBank Tower – Da Nang City
Nghi Son Refinery Residential & Service Complex – Thanh Hoa Province
All of these projects were successfully consulted and transitioned by POTS from the Pre-Opening to the Operation Phase, earning high satisfaction and long-term trust from investors and partners.
6. POTS Commitment
POTS is dedicated to delivering comprehensive, efficient, and tailor-made Pre-Opening Consultancy Services that help investors achieve Safety – Quality – Efficiency right from day one.
With a team of experienced professionals, standardized procedures, and a service philosophy built on “Skilled Hands – Dedicated Hearts”,
we are proud to be a trusted partner accompanying our clients in building a strong foundation for operational excellence.
POTS – Skilled Hands. Dedicated Hearts.
Your Trusted Partner in Pre-Opening Consultancy – Building the Foundation for Smooth and Sustainable Operations.